We're committed to protecting your personal information and being transparent about how we collect, use, and share your data.
Last Updated: January 1, 2025
This Privacy Policy describes our policies on the collection, use, and disclosure of information about you in connection with your use of Burpp's services, including our website, mobile applications, and communications (collectively, the "Service").
The terms "we", "us", and "Burpp" refer to Burpp Inc., a company dedicated to connecting you with local service professionals. When you use the Service, you consent to our collection, use, and disclosure of information about you as described in this Privacy Policy.
We may collect, transmit, and store information about you in connection with your use of the Service. We use that information to provide the Service's functionality, fulfill your requests, improve the Service's quality, engage in research and analysis, personalize your experience, and provide customer support.
When you create a Burpp account, we store and use the information you provide during registration, such as your name, email address, phone number, and location. We may publicly display your first name and profile photo as part of your account profile.
You can modify your account information through your account settings at any time.
Your contributions to the Service, including reviews, ratings, photos, and business listings, are intended for public consumption and are viewable by other users. Your account profile information may also be publicly visible.
You can control the visibility of some of your activities through your account settings.
When you use certain features, you may receive messages from other users, service professionals, and Burpp. You can manage your messaging preferences through your account settings.
We may track your actions in response to messages to improve our service and help facilitate communication between users and service professionals.
We store information about your use of the Service, including your search activity, pages viewed, and location data to provide relevant local services and improve your experience.
You can limit our collection of location data through your device settings.
We may share information with third parties in the following circumstances:
We share information with third-party service providers who help us operate the Service, including hosting, analytics, payment processing, and customer support.
We may share aggregated or anonymized information with business partners for analytics and service improvement purposes.
We may disclose information when required by law, to protect our rights, or to prevent fraud and abuse.
We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
When you close your account, we will remove certain public posts from view and dissociate them from your account profile. However, we may retain some information to prevent fraud, comply with legal obligations, or maintain the integrity of our Service.
The Service is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
If you become aware that a child has provided us with personal information without parental consent, please contact us immediately.
We use various safeguards to protect the personal information submitted to us, both during transmission and after we receive it. However, no method of transmission over the Internet or electronic storage is 100% secure.
While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about this Privacy Policy or our data practices, please contact us:
privacy@burpp.com
Data Protection Officer
dpo@burpp.com
We may modify this Privacy Policy from time to time. The most current version will be posted on this page with an updated "Last Updated" date.
If we make material changes, we will notify you by email and/or by posting a notice on the Service prior to the changes taking effect.